Privacy Policy

The Clean Machine Mobile Detailing (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a quote, contacting us, or using our mobile detailing services.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including:

* Name
* Phone number
* Email address
* Vehicle make, model, year, and other vehicle information
* Location or service address
* Information submitted through quote or contact forms
* Details you provide when communicating with us by phone, email, Instagram, Facebook, or other messaging services
* Information related to your requested detailing services or appointment

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

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How We Use Your Information

We may use the information we collect to:

* Respond to quote requests and inquiries
* Schedule and provide mobile detailing services
* Contact you regarding appointments or requested services
* Provide customer support
* Process and manage bookings
* Improve our website, services, advertising, and customer experience
* Measure the effectiveness of our advertising campaigns
* Prevent fraud, misuse, or security issues
* Comply with applicable legal requirements

We do not sell or rent your personal information.

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 Website Forms

When you submit information through a form on our website, the information you provide may be stored and used to respond to your request, provide a quote, schedule a service, or communicate with you regarding our services.

Please only provide information that is necessary for your inquiry or booking.

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 Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate properly, understand how visitors use the website, improve website performance, and support advertising and analytics.

Our website is hosted through Wix, which may use cookies and similar technologies as part of providing its website services.

You may be able to control or disable certain cookies through your browser settings or through cookie preferences made available on our website.

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Advertising and Analytics

We may use third-party advertising and analytics services, including services provided by Meta and Google, to understand website activity, measure advertising performance, and improve our marketing.

These services may use cookies, pixels, tags, or similar technologies to collect information about visits to our website and interactions with our advertisements.

Depending on your browser settings, cookie preferences, and the services being used, these third parties may process information according to their own privacy policies.

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Meta Pixel and Meta Advertising

Our website may use the Meta Pixel or other Meta technologies to help us measure the effectiveness of advertisements displayed through Facebook and Instagram.

These technologies may collect information about how visitors interact with our website after viewing or clicking an advertisement.

Meta's collection and use of information is governed by Meta's own privacy policies and terms.

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Google Services

We may use Google services, including Google Analytics and/or Google Ads, to measure website traffic, understand visitor behaviour, and evaluate advertising performance.

Google may collect information through cookies and other technologies in accordance with its own privacy policies.

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 Third-Party Services

We may use third-party companies and platforms to help operate our business and website, including website hosting, advertising, analytics, communications, and other business services.

These providers may process personal information when necessary to provide their services to us. Their handling of information may also be governed by their respective privacy policies.

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Social Media and Messaging

If you contact The Clean Machine Mobile Detailing through Facebook, Instagram, Messenger, or another third-party platform, information you provide may also be processed by that platform according to its own privacy policy.

We may use the information you send us to respond to your inquiry, provide a quote, or arrange a detailing service.

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How We Protect Your Information

We take reasonable measures to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.

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 How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, responding to inquiries, resolving disputes, and complying with applicable legal obligations.

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 Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request access to personal information we hold about you or ask us to correct or delete certain personal information.

You may also withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions.

To make a privacy-related request, please contact us using the information below.

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Marketing Communications

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If you consent to receive promotional emails, text messages, or other marketing communications from us, you may withdraw your consent at any time by following the unsubscribe instructions provided or by contacting us directly.

Withdrawing from marketing communications will not prevent us from sending communications that are necessary to provide a service you requested.

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Children's Privacy

Our services are not specifically directed toward children, and we do not knowingly collect personal information from children for marketing purposes.

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